Shipping policy
Processing Time All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will begin processing on the next business day.
Estimated Delivery Times Most orders arrive within 7–14 business days from the date of shipment. Delivery times vary depending on your location:
- North America (Canada, USA, Mexico): 7–10 business days
- Europe: 10–14 business days
- Australia & New Zealand: 8–12 business days
- Asia-Pacific (excluding Australia & New Zealand): 10–16 business days
- Middle East & Africa: 12–16 business days
- South America: 12–16 business days
Please note that these are estimates and not guaranteed delivery dates. Actual delivery times may vary due to customs processing, local postal delays, or public holidays in your region.
Important Notes
- Delivery times are calculated in business days (Monday–Friday, excluding public holidays).
- International orders may be subject to customs duties and import taxes, which are the responsibility of the customer.
- Once your order has shipped, you will receive a tracking number to monitor your delivery.
Questions? If you have any concerns about your shipment, please contact us at info.novexwatches@gmail.com — we're happy to help!